REGULATIONS

REGULATIONS OF THE ONLINE STORE

shop.sarazalewska.com

§1. GENERAL PROVISIONS

1. Online store available at the address http://shop.sarazalewska.com is run by ZW Sp. z o.o. running a business at the address:
   ul. Ługańska 16, 61-308 Poznań, NIP: 7822686694, REGON: 366640658, KRS 0000665267.

2. Definitions:

• 1. Online store – Merchant’s online store available at: http://shop.sarazalewska.com ,

  2. Regulations – these regulations of the Online Store,

  3. Seller – ZW Sp. z o.o. running a business at the address:
     ul. Ługańska 16, 61-308 Poznań, NIP: 7822686694, REGON: 366640658, KRS 0000665267.

  4. Buyer – a natural person, a natural person conducting a business activity, a legal person or an organizational unit without legal personality, which uses services provided electronically by the Seller,

  5. Registration form – a form available in the Online Store that allows you to create an Account,

  6. Account – marked with an individual name (login) and password provided by the Buyer, a set of resources in the Seller’s teleinformation system, in which the Buyer’s data is collected, including information about submitted Orders,

  7. Order form – a form available in the Online Store that allows you to place an Order,

  8. Order – a declaration of will of the Buyer, constituting an offer to conclude a Product sales agreement with the Seller,

  9. Sales contract – product sales contract in the meaning of the Civil Code (Journal of Laws 1964 No. 16, item 93, as amended), concluded via the Online Store in Polish,

  10. Product – a movable item available in the Online Store, being the subject of a sales contract between the Buyer and the Seller – women’s clothing,

  11. Proof of purchase – a tax receipt, VAT invoice or other document confirming the purchase of the Product,

  12. Annex No. 1 – attached to the Regulations a document enabling withdrawal from the contract referred to in §6.

3. Filling out the Registration Form and creating an Account is identical to the Buyer’s readout with the content of the Regulations and its acceptance. The Agreement on keeping an Account in the Online Store is concluded for an indefinite period and does not entail any financial obligations for the Buyer. The contract may be terminated at any time by deleting the Account in the Online Store or sending information about the Buyer’s resignation to the Seller’s e-mail address: zamowienia@sarazalewska.com.

4. Advertisements, advertisements of the Seller, price lists and other information about the Products, provided on the Online Store websites, in particular their descriptions, technical and functional parameters and prices, constitute an invitation to enter into a contract within the meaning of art. 71 of the Civil Code of April 23, 1964 (Journal of Laws No. 16, item 93, as amended).

5. To successfully place an order online store http://shop.sarazalewska.com a computer with a processor of min. 200MHz, 64MB RAM, a graphics card supporting 800×600 and 256 colors, and a web browser (Internet Explorer (version> = 6.0), Mozilla Firefox, Opera) as well as a keyboard or other pointing device, enabling the correct completion of electronic forms.

6. The provisions of these Regulations are not intended to exclude or limit any rights of the Buyer who is also a consumer within the meaning of the provisions of the Act of 23 April 1964 – Civil Code (Journal of Laws No. 16, item 93, as amended), which Buyer is absolutely entitled to applicable law. In the event of non-compliance of the provisions of these Regulations with the above provisions, priority is given to these provisions.

§2. TERMS OF PLACING AN ORDER

1. The Buyer is obliged to use the Online Store in a manner consistent with applicable law, rules of social coexistence and good manners, bearing in mind the respect of personal rights and intellectual property rights of third parties.

2. The online store sells on the territory of the Republic of Poland.

3. Orders can be placed 7 days a week for 24 hours a day. This entry does not apply to orders placed by telephone and fax.

4. The buyer may choose one of the following ways of placing orders:

1. 1. placing an Order by filling out the Order Form on the Online Store website,

   2. placing an order via email – e mail,

   3. placing an order by phone,

5. The orders referred to in item 4 of this paragraph, submitted on weekdays after 2:00 pm, on Saturdays, Sundays and public holidays, shall be considered on the next working day.

6. Confirmation of submission and acceptance for the execution of the Order will be sent to the Buyer by the Seller in the form of an e-mail.

7. The sale agreement is treated as concluded when the Buyer receives the e-mail referred to in point. 6 of this paragraph.

8. Orders submitted for execution may be canceled until the Product is shipped. This provision applies only to Buyers who are natural persons. In the case of other Buyers, Orders can not be canceled.

9. The average duration of the Order (from submission to sending to the Buyer) is 3 to 5 days.

10. In the absence of Products ordered in the warehouse, the Buyer is informed of this fact and the associated extension of the time of the Order completion immediately, at the latest within 48 hours.

11. In the situation referred to in the above point, the Buyer may agree to extend the duration of the Order or cancel the ordered Product or the entire Order.

12. Individual orders for the customer's dimension are realized within 7 business days. These orders are not refundable. Projects created for special customer orders are priced individually with the designer.

§3. PAYMENT

1. The prices listed in the Online Store are expressed in Polish zlotys and are gross prices, including all components, including VAT and customs duties. The prices, however, do not include any delivery costs which are indicated when placing the Order.

2. Proof of purchase is attached to each Order.

3. The buyer who is not a natural person, in order to execute the Order, authorizes the Seller to issue a proof of purchase without the recipient’s signature.

4. The payment is chosen by the Buyer when placing the Order. The buyer can choose one of the possible payment methods:

1. 1. cash on delivery,

   2. payment by ordinary or online transfer to the Seller’s bank account,

   3. cash payment (upon receipt of the Product),

   4. online payment via the payment system,

   5. payment by credit card – Visa, Visa Electron, MasterCard or Maestro.

5. The choice of payment is made by the Buyer when placing the Order.

6. If the Buyer fails to make the payment within 7 days from the date of confirmation of the Order, the Seller has the right to cancel the Order, informing the Buyer by e-mail or telephone.

7. Products are sent within 2 business days, from the moment of posting 100% of cash on the Seller’s account (excluding cash on delivery).

8. The Seller reserves the right to change the prices of Products. Orders placed before the entry into force of the changes referred to in the above point will be implemented on the terms applicable at the time of their submission.

§4. DELIVERY

1. The buyer may choose the following methods of receipt of the ordered Products:

1. delivery of Products to the address of the Buyer given when placing the Order by courier,

2. personal collection,

2. The choice of the delivery method is made by the Buyer when placing the Order.

3. Koszty wysyłki naliczane są zgodnie z aktualnymi cennikami i zależą od wagi oraz rozmiarów przesyłki. Kupujący jest informowany o kosztach wysyłki podczas składania Zamówienia.

4. The delivery costs are borne by the Buyer.

5. The Seller undertakes to provide the Buyer with Products free from defects.

6. The Buyer undertakes to collect the sent Product.

§5. COMPLAINT

1. If it is found that the Product is defective, the Buyer is obliged to inform the Seller within one month from the date of discovery of non-compliance of the Product with the Sales Agreement.

2. The complaint should contain a description of the Product defect, the date of its creation and the Buyer’s request.

3. The Proof of Purchase must be accompanied by a proof of purchase or a copy thereof.

4. The Buyer is obliged to return the advertised Product at its own cost to the address of the Seller. If the complaint is accepted, the shipping costs are returned.

5. The Seller undertakes to respond to the complaint submitted by the Buyer within 14 days. No response from the Seller after the expiry of the term indicated in the previous sentence results in the complaint being considered justified.

6. Slight differences resulting from the individual computer settings of the Buyer can not be the basis for a complaint of the purchased Product.

§6. WITHDRAWAL FROM THE CONTRACT

1. A buyer who is a consumer within the meaning of art. 221 of the Civil Code (Journal of Laws No. 16 item 93, as amended), the right to withdraw from a contract concluded remotely without giving a reason, within 14 days from the date of receipt of the Product.

2. The above-mentioned right is not vested in the Buyer in the following cases:

1. provision of services, if the Seller has fully provided the service with the express consent of the Buyer, who was informed before the beginning of the benefit that after fulfilling the provision by the Seller, he will lose the right to withdraw from the contract,

2. agreements regarding benefits for which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawal from the contract,

3. contracts whose object is a non-prefabricated item, manufactured according to the Buyer’s specification or serving to satisfy his individual needs,

4. contracts whose subject of performance is an item which is subject to rapid deterioration or has a short shelf-life,

5. contracts whose subject of the service is an item delivered in a sealed package, which after opening the packaging can not be returned due to health protection or hygiene reasons, if after delivery the packaging has been opened by the Buyer,

6. special contracts whose subject of the service are items which after delivery, due to their nature, are inseparably connected with other things,

7. agreements whose subject of the service are alcoholic beverages for which the price was agreed upon the conclusion of the Contract of Sale and delivery may take place only after 30 days, and their value depends on fluctuations in the market over which the Seller has no control,

8. contracts in which the Buyer expressly requested that the Seller should come to him for urgent repair or maintenance. If the Seller provides additional services other than those whose performance the Buyer has demanded, or provides things other than spare parts necessary to perform the repair or maintenance – the right to withdraw from the contract is vested in the Buyer with respect to additional services or items,

9. contracts for the provision of sound or visual recordings or computer software delivered in a sealed package, if after delivery the packaging has been opened by the Buyer,

10. delivering journals, periodicals or magazines, with the exception of a subscription agreement,

11. contracts concluded through a public auction,

12. contracts for the provision of accommodation services, other than for residential purposes, carriage of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if in the concluded contract a day or period of service provision is indicated,

13. contracts for the supply of digital content, not recorded on a tangible medium, if the performance began with the express consent of the Buyer before the deadline to withdraw from the contract and after informing the Seller about the loss of the right to withdraw from the contract.

3. For effective withdrawal from the contract referred to in point 1 of this paragraph, it is sufficient to submit a written statement by the Buyer by e-mail or post in the statutory 14-day time limit from the moment of picking up the parcel. The form of the statement is included in Appendix No. 2.

4. The Buyer, by withdrawing from the contract, is obliged to return the Product in its unaltered state along with the proof of purchase or a copy thereof within 14 days from the date of submission of the withdrawal.

5. The costs of shipping the returned Product shall be borne by the Buyer.

6. The Buyer is liable for the decrease in the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.

7. The Seller guarantees the return of the Product price to the Buyer immediately, no later than within 30 days.

8. The Seller shall refund the payment using the same method of payment as used by the Buyer, unless the Buyer expressly agreed to a different method of return, which does not entail any costs for him.

9. In the event that the Buyer chose another than the cheapest ordinary way of delivery delivered by the Seller, the Seller is not obliged to refund the additional costs incurred by the Buyer.

10. Returns of Products sent at the Seller’s expense or on delivery will not be accepted.

11. In the case of Buyers who are not consumers within the meaning of art. 221 of the Civil Code (Journal of Laws No. 16 item 93, as amended), ie persons who perform legal activities directly related to their business or professional activity, withdrawal from the contract in the above-mentioned scope is completely excluded – please be prudent and thoughtful shopping.

§7. PERSONAL DATA PROTECTION

1. The Buyer, by completing the Registration Form and creating an Account, is asked to consent to the processing of personal data by the Seller, in accordance with the Act of 29 August 1997 on the Protection of Personal Data (Journal of Laws 1997 No. 133, item 883).

2. Personal data is processed by the Seller only for the proper provision of services.

3. The Buyer’s personal data will not be disclosed to other persons or institutions for marketing purposes, without obtaining his explicit consent.

4. The buyer has the opportunity to access personal data relating to him in order to verify, modify or remove it from the Seller’s database.

5. Detailed information on the protection of the Buyer’s personal data can be found in the Online Store Privacy Policy – http://shop.sarazalewska.com/polityka

§8. FINAL PROVISIONS

1. The Seller reserves the right to introduce restrictions on the use of the Online Store caused by its technical service, maintenance work or work on improving its functionality. At the same time, the Seller undertakes to make every effort to ensure that these breaks are held during the night hours and last as short as possible.

2. The Seller reserves the right to change the Regulations. The changes shall enter into force at the moment expressly indicated by the Seller, but not earlier than after 7 days from their publication. Orders placed before the entry into force of the changes referred to in the previous sentence will be carried out in accordance with the rules in force at the time of their submission.

3. Returns of Products sent at the Seller’s expense or on delivery will not be accepted.

4. Any disputes between the Parties shall be settled amicably or in the presence of an independent and impartial mediator. However, if the dispute can not be settled amicably, including through mediation, the jurisdiction of the Court will be determined in accordance with the generally applicable provisions in the Republic of Poland.

5. In matters not covered by these Regulations, the relevant provisions of Polish law shall apply, in particular the Act of 23 April 1964 – Civil Code (Journal of Laws 1964 No. 16, item 93 as amended) and the Act of 30 May 2014 on consumer rights (Journal of Laws 2014 item 827.) and other relevant.

6. The Regulations are valid from 01/03/2017.

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